9010666108
NIMS Hospital, Punjagutta, Hyderabad – 500082

Terms and Conditions

Effective Date: [Insert Date]

Welcome to Vihaan Ambulance Services. By using our services or visiting our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Services Provided

**Vihaan Ambulance Services** provides patient transport, emergency ambulance, medical transfer, and related services. All services are subject to availability and operational feasibility.

2. Use of Services

  • You agree to provide accurate and complete information when requesting our services.
  • You must not use our services for unlawful, fraudulent, or harmful purposes.
  • We reserve the right to refuse service in situations where safety or legal compliance is at risk.

3. Medical Responsibility

Our ambulance staff provides transport assistance and basic medical support as applicable. However, **Vihaan Ambulance Services** is not a substitute for hospital care or specialized medical treatment. Final responsibility for medical care rests with the receiving hospital or healthcare provider.

4. Fees and Payment

  • Service charges must be paid as per the agreed rate before or after service, depending on the terms.
  • Additional charges may apply for extra time, distance, or special equipment required.
  • Failure to make payment may result in suspension of future services.

5. Cancellation & Refund Policy

  • Requests for cancellation must be made as early as possible.
  • Refund eligibility depends on the stage of service delivery and administrative costs incurred.
  • No refunds will be issued once service has been completed.

6. Limitation of Liability

**Vihaan Ambulance Services** will not be held responsible for delays caused by traffic, weather, road conditions, or events beyond our control. We are not liable for indirect, incidental, or consequential damages arising from use of our services.

7. Privacy

Your personal and medical information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined there.

8. Amendments

We may update or modify these Terms and Conditions at any time without prior notice. Updates will be effective immediately when posted on our website.

9. Governing Law

These Terms and Conditions are governed by the laws of [Insert Country/State]. Any disputes will be subject to the jurisdiction of the courts in [Insert Location].

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Vihaan Ambulance Services
Phone: 9010666108
Address: NIMS Hospital, Punjagutta, Hyderabad – 500082